Mobile mystery shopping using crowdsourcing.
Twice as fast and half the price of traditional methods.

Retail header laptop
Retail header phone

Real people reporting on what's happening so you can take action.

Contact us

How we work

Fast icon 1

Our Spotrs

Everywhere you need them. Any time, any scale.
Fast icon 2

Results via App

Spotrs capture photos, report on numbers and record videos.
Quality-assured: Every post checked by our team.
Fast icon 3

Actionable Insights

Real-time results, measued store-by-store.

We deliver

Real time understanding of customers’ experience in store, at home and on the street!

Problem 1

Mystery shopping and store audits

Problem 2

In-the-moment feedback

Problem 3

What's happening on the street?

Poor retail execution costs billions

Alert 4%
of annual revenue is lost due to late out of stock notification 1
Alert 26%
of your customers buy another brand if your product is not on the shelf 1
Alert 70%
of all purchase decisions are made at the POS 2
  1. Source: Harvard Business School Publishing, 2004, Product number 200408012, S. 112
  2. Source: GfK survey „Store Effects“, 2011

Take Action

Online dashboard for real-time results and KPIs

Enables you to identify problem areas and take immediate action, boosting the coverage and efficency of your field force.

Some of our European clients

Key Benefits

Benefits icon 4

Cost-effective mystery shopping

Benefits icon 2

Integrated customer experience

Benefits icon 1

Real-time feedback

Benefits icon 5

Multi-national coverage

As seen in
  • RTL
  • Pro Sieben
  • Wirtschafts Woche
  • Werben & Verkaufen
  • Spiegel Online
  • Bild
  • N24
  • The Wall Street Journal